Skip to content
For Assistance, Contact Us Today: (+27) 72 198 0633

Chatbot Names: How to Pick a Good Name for Your Bot

Witty, Creative Bot Names You Should Steal For Your Bots

names for ai bots

However, you’re not limited by what type of bot name you use as long as it reflects your brand and what it sells. While a lot of companies choose to name their bot after their brand, it often pays to get more creative. Your chatbot represents your brand and is often the first “person” to meet your customers online. By giving it a unique name, you’re creating a team member that’s memorable while captivating your customer’s attention. One of the main reasons to provide a name to your chatbot is to intrigue your customers and start a conversation with them.

Take advantage of trigger keyword features so your chatbot conversation is supportive while generating leads and converting sales. By being creative, you can name your customer service bot, “Ask Becky” or “Kitty Bot” for cat-related products or services. Features such as buttons and menus reminds your customer they’re using automated functions. And, ensure your bot can direct customers to live chats, another way to assure your customer they’re engaging with a chatbot even if his name is John. You now know the role of your bot and have assigned it a personality by deciding on its gender, tone of voice, and speech structure.

Key takeaway

These names are a perfect fit for modern businesses or startups looking to quickly grasp their visitors’ attention. Using neutral names, on the other hand, https://chat.openai.com/ keeps you away from potential chances of gender bias. For example, a chatbot named “Clarence” could be used by anyone, regardless of their gender.

Certain names for bots can create confusion for your customers especially if you use a human name. To avoid any ambiguity, make sure your customers are fully aware that they’re talking to a bot and not a real human with a robotic tone of voice! The next time a customer clicks onto your site and starts talking to Sophia, ensure your bot introduces herself as a chatbot. Good branding digital marketers know the value of human names such as Siri, Einstein, or Watson. It humanizes technology and the same theory applies when naming AI companies or robots.

Recent research implies that chatbots generate 35% to 40% response rates. While naming your chatbot, try to keep it as simple as you can. You need to respect the fine line between unique and difficult, quirky and obvious. Giving your bot a name enables your customers to feel more at ease with using it. Technical terms such as customer support assistant, virtual assistant, etc., sound quite mechanical and unrelatable.

names for ai bots

Mr. Singh also has a passion for subjects that excite new-age customers, be it social media engagement, artificial intelligence, machine learning. He takes great pride in his learning-filled journey of adding value to Chat PG the industry through consistent research, analysis, and sharing of customer-driven ideas. And if you manage to find some good chatbot name ideas, you can expect a sharp increase in your customer engagement for sure.

Human conversations with bots are based on the chatbot’s personality, so make sure your one is welcoming and has a friendly name that fits. Just like with the catchy and creative names, a cool bot name encourages the user to click on the chat. It also starts the conversation with positive associations of your brand. Your natural language bot can represent that your company is a cool place to do business with. However, there are some drawbacks to using a neutral name for chatbots. These names sometimes make it more difficult to engage with users on a personal level.

Let’s check some creative ideas on how to call your music bot. This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot. It only takes about 7 seconds for your customers to make their first impression of your brand.

For example, a legal firm Cartland Law created a chatbot Ailira (Artificially Intelligent Legal Information Research Assistant). It’s the a digital assistant designed to understand and process sophisticated technical legal questions without lawyers. Take a look at your customer segments and figure out which will potentially interact with a chatbot. Based on the Buyer Persona, you can shape a chatbot personality (and name) that is more likely to find a connection with your target market.

How to name a chatbot?

There are many funny bot names that will captivate your website visitors and encourage them to have a conversation. If a customer knows they’re dealing with a bot, they may still be polite to it, even chatty. But don’t let them feel hoodwinked or that sense of cognitive dissonance that comes from thinking they’re talking to a person and realizing they’ve been deceived. As you present a digital assistant, human names are a great choice that give you a lot of freedom for personality traits.

These automated characters can converse fairly well with human users, and that helps businesses engage new customers at a low cost. Your main goal is to make users feel that they came to the right place. So if customers seek special attention (e.g. luxury brands), go with fancy/chic or even serious names. If you have a marketing team, sit down with them and bring them into the brainstorming process for creative names. Your team may provide insights into names that you never considered that are perfect for your target audience.

  • Your main goal is to make users feel that they came to the right place.
  • Apart from providing a human name to your chatbot, you can also choose a catchy bot name that will captivate your target audience to start a conversation.
  • When customers see a named chatbot, they are more likely to treat it as a human and less like a scripted program.
  • When you are planning to name your chatbot creatively, you should look into various factors.

Online business owners should also make sure that a chatbot’s name should not confuse their customers. If you can relate a chatbot name to a business objective, that is also an effective idea. Chatbot names should be creative, fun, and relevant to your brand, but make sure that you’re not offending or confusing anyone with them.

If the chatbot handles business processes primarily, you can consider robotic names like – RoboChat, CyberChat, TechbotX, DigiBot, ByteVoice, etc. Your chatbot’s alias should align with your unique digital identity. Whether playful, professional, or somewhere in between,  the name should truly reflect your brand’s essence. When customers see a named chatbot, they are more likely to treat it as a human and less like a scripted program.

However, research has also shown that feminine AI is a more popular trend compared to using male attributes and this applies to chatbots as well. The logic behind this appears to be that female robots are seen to be more human than male counterparts. As a writer and analyst, he pours the heart out on a blog that is informative, detailed, and often digs deep into the heart of customer psychology. He’s written extensively on a range of topics including, marketing, AI chatbots, omnichannel messaging platforms, and many more. It also explains the need to customize the bot in a way that aptly reflects your brand.

Creative Chatbot Names

No problem, you can generator more bot names by refining your search with more keywords or adjusting the business name styles. Another method of choosing a chatbot name is finding a relation between the name of your chatbot and business objectives. At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would love to have you onboard to have a first-hand experience of Kommunicate. You can signup here and start delighting your customers right away. The only thing you need to remember is to keep it short, simple, memorable, and close to the tone and personality of your brand.

Uncommon names spark curiosity and capture the attention of website visitors. They create a sense of novelty and are great conversation starters. These names work particularly well for innovative startups or brands seeking a unique identity in the crowded market. When it comes to chatbots, a creative name can go a long way.

names for ai bots

Many advanced AI chatbots will allow customers to connect with live chat agents if customers want their assistance. If you don’t want to confuse your customers by giving a human name to a chatbot, you can provide robotic names to them. These names will tell your customers that they are talking with a bot and not a human.

Also, avoid making your company’s chatbot name so unique that no one has ever heard of it. To make your bot name catchy, think about using words that represent your core values. Keep in mind that about 72% of brand names are made-up, so get creative and don’t worry if your chatbot name doesn’t exist yet. Creative names can have an interesting backstory and represent a great future ahead for your brand. They can also spark interest in your website visitors that will stay with them for a long time after the conversation is over. Good names establish an identity, which then contributes to creating meaningful associations.

For example, the Bank of America created a bot Erica, a simple financial virtual assistant, and focused its personality on being helpful and informative. When you pick up a few options, take a look if these names are not used among your competitors or are not brand names for some businesses. You don’t want to make customers think you’re affiliated with these companies or stay unoriginal in their eyes. It’s a common thing to name a chatbot “Digital Assistant”, “Bot”, and “Help”. Naming your chatbot can help you stand out from the competition and have a truly unique bot.

Also, read some of the most useful tips on how to pick a name that best fits your unique business needs. User experience is key to a successful bot and this can be offered through simple but effective visual interfaces. You also want to have the option of building different conversation scenarios to meet the various roles and functions of your bots. By using a chatbot builder that offers powerful features, you can rest assured your bot will perform as it should. Your bot’s personality will not only be determined by its gender but also by the tone of voice and type of speech you’ll assign it. The role of the bot will also determine what kind of personality it will have.

Why we need to move away from anthropomorphic naming conventions in AI – VentureBeat

Why we need to move away from anthropomorphic naming conventions in AI.

Posted: Sat, 09 Mar 2024 08:00:00 GMT [source]

Maybe even more comfortable than with other humans—after all, we know the bot is just there to help. Many people talk to their robot vacuum cleaners and use Siri or Alexa as often as they use other tools. Some even ask their bots existential questions, interfere with their programming, or consider them a “safe” friend. Name your chatbot as an actual assistant to make visitors feel as if they entered the shop. Consider simple names and build a personality around them that will match your brand.

Avoid names that can confuse people

Consumers appreciate the simplicity of chatbots, and 74% of people prefer using them. Bonding and connection are paramount when making a bot interaction feel more natural and personal. The customer service automation needs to match your brand image.

In a business-to-business (B2B) website, most chatbots generate leads by scheduling appointments and asking lead-qualifying questions to website visitors. Gender is powerfully in the forefront of customers’ social concerns, as are racial and other cultural considerations. All of these lenses must be considered when naming your chatbot. You want your bot to be representative of your organization, but also sensitive to the needs of your customers, whoever and wherever they are. It needed to be both easy to say and difficult to confuse with other words.

  • Make your bot approachable, so that users won’t hesitate to jump into the chat.
  • With so many different types of chatbot use cases, the challenge for you would be to know what you want out of it.
  • You have defined its roles, functions, and purpose in a way to serve your vision.
  • You want your bot to be representative of your organization, but also sensitive to the needs of your customers.

Our list below is curated for tech-savvy and style-conscious customers. To truly understand your audience, it’s important to go beyond superficial demographic information. You must delve deeper into cultural backgrounds, languages, preferences, and interests.

Giving your bot a human name that’s easy to pronounce will create an instant rapport with your customer. But, a robotic name can also build customer engagement especially if it suits your brand. This chatbot is on various social media channels such as WhatsApp and Instagram. CovidAsha helps people who want to reach out for medical emergencies.

In the same way, choosing a creative chatbot name can either relate to their role or serve to add humor to your visitors when they read it. Apart from providing a human name to your chatbot, you can also choose a catchy bot name that will captivate your target audience to start a conversation. Online business owners usually choose catchy bot names that relate to business to intrigue their customers. Since you are trying to engage and converse with your visitors via your AI chatbot, human names are the best idea. You can name your chatbot with a human name and give it a unique personality.

In many circumstances, the name of your chatbot might affect how consumers perceive the qualities of your brand. However, naming it without considering your ICP might be detrimental. Try to play around with your company name when deciding on your chatbot names for ai bots name. For example, if your company is called Arkalia, you can name your bot Arkalious. You can also brainstorm ideas with your friends, family members, and colleagues. This way, you’ll have a much longer list of ideas than if it was just you.

Doing research helps, as does including a diverse panel of people in the naming process, with different worldviews and backgrounds. You could also look through industry publications to find what words might lend themselves to chatbot names. You could talk over favorite myths, movies, music, or historical characters. Don’t limit yourself to human names but come up with options in several different categories, from functional names—like Quizbot—to whimsical names. This isn’t an exercise limited to the C-suite and marketing teams either. Your front-line customer service team may have a good read about what your customers will respond to and can be another resource for suggesting chatbot name ideas.

You can also opt for a gender-neutral name, which may be ideal for your business. If you have a simple chatbot name and a natural description, it will encourage people to use the bot rather than a costly alternative. Something as simple as naming your chatbot may mean the difference between people adopting the bot and using it or most people contacting you through another channel. A chatbot name will give your bot a level of humanization necessary for users to interact with it. If you go into the supermarket and see the self-checkout line empty, it’s because people prefer human interaction. For instance, some healthcare facilities employ chatbots to distribute knowledge about important health issues like malignancies.

Benefits of Having a Cute Bot Name?

Customers who are unaware might attribute the chatbot’s inability to resolve complex issues to a human operator’s failure. This can result in consumer frustration and a higher churn rate. The ProProfs Live Chat Editorial Team is a diverse group of professionals passionate about customer support and engagement. We update you on the latest trends, dive into technical topics, and offer insights to elevate your business. Robotic names are better for avoiding confusion during conversations. But, if you follow through with the abovementioned tips when using a human name then you should avoid ambiguity.

It presents a golden opportunity to leave a lasting impression and foster unwavering customer loyalty. Adding a catchy and engaging welcome message with an uncommon name will definitely keep your visitors engaged. Industries like finance, healthcare, legal, or B2B services should project a dependable image that instills confidence, and the following names work best for this.

This builds an emotional bond and adds to the reliability of the chatbot. A catchy or relevant name, on the other hand, will make your visitors feel more comfortable when approaching the chatbot. Bot builders can help you to customize your chatbot so it reflects your brand. You can include your logo, brand colors, and other styles that demonstrate your branding.

Is AI ‘Copilot’ a Generic Term or a Brand Name? – TechRepublic

Is AI ‘Copilot’ a Generic Term or a Brand Name?.

Posted: Fri, 05 Apr 2024 07:00:00 GMT [source]

On the other hand, when building a chatbot for a beauty platform such as Sephora, your target customers are those who relate to fashion, makeup, beauty, etc. Here, it makes sense to think of a name that closely resembles such aspects. As popular as chatbots are, we’re sure that most of you, if not all, must have interacted with a chatbot at one point or the other. And if you did, you must have noticed that these chatbots have unique, sometimes quirky names. Since chatbots are new to business communication, many small business owners or first-time entrepreneurs can go wrong in naming their website bots. Creating the right name for your chatbot can help you build brand awareness and enhance your customer experience.

names for ai bots

Giving such a chatbot a distinctive, humorous name makes no sense since the users of such bots are unlikely to link the name you’ve picked with their scenario. You can foun additiona information about ai customer service and artificial intelligence and NLP. In these situations, it makes appropriate to choose a straightforward, succinct, and solemn name. Do you need a customer service chatbot or a marketing chatbot?. Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it. So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company.

See how your new bot name looks on one of our 150,000+ premium logo. It is always good to break the ice with your customers so maybe keep it light and hearty. This will demonstrate the transparency of your business and avoid inadvertent customer deception. Having the visitor know right away that they are chatting with a bot rather than a representative is essential to prevent confusion and miscommunication. It’s a great way to re-imagine the booking routine for travelers.

This Post Has 0 Comments

Leave a Reply

Your email address will not be published. Required fields are marked *